Shipping Policy
Yes-We are still processing and shipping orders. There are currently no known delays with our shipping partners at this time. Thank you for supporting us during this time.
All orders within the US are shipped via USPS PIRORITY MAIL with receipt confirmation and insurance. It takes approximately 2-3 business days for orders to be delivered after the order processing time frame.
Orders would be shipped once payment is confirmed and cleared.
International orders typically take up to10 business days for delivery and are shipped USPS. International shipping costs on this website DOES NOT cover tariffs charges by your home country. Please put this into consideration before you submit an order on this site.
Flavor Spice LLC reserves the right to change the delivery method specified on this website to a comparable method. Shipping charges may be more or less than the actual rate charged by the carrier. All shipping costs must be paid in full at the time of the order.
Undeliverable/Lost/Return to Sender Packages
If your package does not successfully deliver and is sent back to Flavor Spice LLC, it is typically due to insufficient address information. Your package will be returned and “Returned to Sender” will be stated on your tracking information. This can happen if:
The shipping address does not exist
The shipping address is misspelled by the customer
The shipping address is missing information (i.e. apt/bldg/suite number)
The carrier is unable to safely deliver the package
The addressee has moved
The addressee has refused the package
Note: We are unable to make changes to orders that are placed on our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. Flavor Spice LLC does not take responsibility for lost, misplaced, or incorrectly delivered shipments.
Packages coming from Africa
Every customer must have to pay the pick up fee before picking up the package.
Pick up charges is $2.00 PER KG for every package.